Welcome to the Montgomery County Office of Consumer Protection (OCP). We are the agency responsible for enforcing consumer protection laws (Chapter 11 of the County code) which prohibit unfair and deceptive business acts to ensure a fair marketplace for consumers and businesses. Our office was established in 1971 and we are proud to have earned national recognition. Our investigators have expertise in many types of consumer transactions. We investigate and resolve consumer complaints, engage in consumer education and outreach, license certain businesses, and administer several programs. OCP's dedicated staff is here to be of service to you.